PATRIX IS THE WORLDS LEADING PROVIDER OF INTELLECTUAL PROPERTY MANAGEMENT SOFTWARE AND SERVICES
With over 20 years of delivering results to a wide base of clients from large law firms and corporations to individual practices and small firms. No matter the size of your practice, we have a solution made for you.
PATRIX IS AN INTERNATIONAL INTELLECTUAL PROPERTY CASE MANAGEMENT SOFTWARE PROVIDER WITH OVER 20 YEARS OF DELIVERING RESULTS
Patrix is the leading provider of IP case management software. We developed Patricia by carefully listening to our clients ideas and incorporating their dynamic needs into the software.
WITH EQUAL KNOWLEDGE OF IP AND IT, PATRIX PROVIDES WORLD CLASS IP MANAGEMENT SOFTWARE WITH PROVEN RESULTS
Patricia was created by IP professionals for IP professionals. The software is flexible and can handle all case matters within an IP organization.
AT PATRIX IP SERVICES, WE LISTEN TO OUR CLIENTS AND RESPOND WITH ENERGY, SPEED AND AGILITY TO YOUR NEEDS. WE USE OUR SKILLS AND EXPERIENCE TO PROVIDE THE SERVICE OUR CLIENTS DEMAND.
Reduce your procedural, administrative and portfolio management costs by subscribing to our global IP annuity and renewal service.
Patricia is the name of our fully customizable IP Management Software, available both as a Client/Server and as a Web product or as a combination thereof.
Patricia was created by IP professionals for IP professionals. The software is flexible and can handle all case matters within an IP organization, including litigation.
Patricia is an enterprise wide solution that provides point-and-click access to case data and automatic tracking of relevant IP, i.e., laws/regulations, standard forms, time and cost registration, invoicing, document management including mail merge activities and batch processing.
Patricia is designed to handle your unique workflow process for all IP cases.
At Patrix, we have always prided ourselves on our high Professional Standards and the ability to deliver Quality Services. At Patrix IP Renewal Services, we listen to our clients’ needs and respond with energy, speed and agility. We use our skills and experience to provide the service our clients demand.
Our IP Renewal Services are set up according to our high level of technical solutions and the same high level of client service and demand for accuracy.
This is all accomplished by using the latest IP solutions and highest Professional Standards.
Talk to Patrix about IP renewal services.
NEWS & EVENTS
4 Reasons Why It May Be Time to Upgrade Your IP Management Software
Just because your existing IP management systems and practices work, doesn’t mean they can’t be improved. The right IP software should provide your business with a competitive edge, by streamlining processes, introducing efficiencies and delivering the insight necessary to drive decision-making. Here are four signs that it may be the time to upgrade your IP support system.
1. THE TECHNOLOGY'S GETTING OLD
Technology evolves quickly, and your business’s IP support tools should too. If the capabilities of your existing IP management system have not been upgraded in the past 12-18 months, then your supplier may not be investing in the tools and technology your business needs to make the most of its IP assets. The era of basic IP docketing software has come to an end. Don’t change the way your operation works to work around your IP management system, change to a customizable system that supports your business instead.
2. IT WON'T 'TALK' TO YOUR BUSINESS MANAGEMENT SYSTEMS
From document and email management to financial tracking and invoicing, today’s IP management solutions should be designed for integration with your other business management systems. If you can’t access the complete picture through your IP support system, then you are likely to be adding unnecessary time and resources to your IP management and planning process. Digital file checks, automated letter and form production, cost estimation, time registration, electronic document handling and client relationship management (CRM) are just some of the capabilities that should be on offer to your business through its IP management system.
3. YOUR DATA IS NOT SECURE
Your IP management system should enable you to access your data online at any time and from anywhere in the world, but how secure is that access? IP is a valuable corporate asset, and needs to be appropriately protected from cybercrime or other attempted theft. How proactive is your supplier in security management? Are they investing the resources needed to safeguard your data from unauthorized access? Make sure your software provider takes the security of your data seriously and has put in place the appropriate mechanisms to encrypt, backup and continuously upgrade its levels of protection.
4. YOUR SOFTWARE OR SOFTWARE PROVIDER IS NOT GDPR COMPLIANT
The introduction of privacy legislation, such as the General Data Protection Regulation (GDPR) in the EU, has had a major impact on the way organizations manage client and supplier data. The business teams elsewhere in your business likely jumped through hoops to ensure mailing lists were fully compliant in time for the 25 May enforcement deadline. But, what about the data held in your IP management system? It is likely to hold personal data in the forms of client records (e.g. for law firms), and both internal and external invention submissions. Make sure you’re working with a supplier who is aware of the obligations on your business to comply with new data protection regulation, and assists you to do so. The right IP management system and your provider should provide you with peace of mind by providing you with the tools, expertise and training you need to ensure GDPR compliance.
For more tips and advice on implementing the best IP management software for your company or law firm, speak to Patrix today at email@example.com. You can also access our how-to training for free on our YouTube channel.
Know Your Data: Safety First
You’ve safeguarded your assets legally through IP registrations, but how can you be sure that your data is secure from cyber-attack, hacking or corporate espionage?
Your IP is valuable to your business; unfortunately, that also makes it a target for theft. IP department heads, law firms and IT security officers have been rightly focused on safeguarding assets (including trade secrets, know-how and client lists) from copying by disgruntled employees, or by opportunistic suppliers and manufacturers. But, the responsibility to safeguard data held in online systems generally falls on the supplier. Don’t assume, however, that your provider or IP management system has the necessary data security systems and processes in place. What was state-of-the-art at the time of installation may no longer be fit for purpose in light of the threats today.
HOW TO KEEP YOUR IP DATA SAFE
The first step should be to clearly map what you own, where it is stored and how it is communicated. In particular, check where records are held or communicated outside of your main IP database. Depending on the capabilities of the IP management system you use, you will likely also be leaning on secondary programs, such as email and external contact databases, as well as other file-sharing services on the cloud. All of these represent further stores of documents that need to be secured against unauthorized access.
Where records are held on third-party systems, including IP management systems, make sure that licensing contracts clearly define where it is the responsibility of the provider to secure your data, and put controls in place to ensure those terms are followed. This should include ensuring that the data protection mechanisms they provide are regularly reviewed and updated. Hackers, data thieves and other cyber criminals are becoming ever more sophisticated at finding their way into ‘protected’ systems. Make sure your software provider isn’t falling behind.
THE IMPORTANCE IF A SINGLE TENANT ARCHITECTURE
At Patrix IP Helpware, we know how fast-moving and proactive you need to be to keep software-as-a-service (SaaS) solutions secure. Early on, we chose to avoid the ‘multi-tenant’ model in which vast data farms hold client data in the same data store. Instead, we opted for a single-tenant structure for Patricia, meaning that each client’s data is held securely and separately in their individual server in a known and protected location.
Why did we choose a single-tenant structure? From a user point of view, it allows for greater customization by the client, enabling businesses and law firms to adapt the software to meet their specific needs. It is also much easier to upgrade. From a security point of view, it ensures greater privacy. Each organization’s records are held in separate data banks, not just minimizing but removing the chance of another company accidentally or purposefully accessing another company’s records.
The structure also creates greater resilience for users. With a multi-tenant solution, one attack can take down the whole system if the host is compromised. In a single-tenant structure, the hosts as well as the underlying systems are physically separated, reducing cross-contamination.
WHY DON'T MORE PROVIDERS CHOOSE THIS OPTION?
The most basic reason is that it’s just more expensive for them to run or move to. Once a multi-tenant structure is up and running, it costs nothing to add new clients to it; in fact, the more clients you add, the cheaper it is for the provider to run. To be able to scale in this way, however, user customization needs to be kept to a minimum.
For single-tenant solutions, such as Patricia, every new client requires additional investment in technology on our side – and we think that’s a good thing. After all, the more an IP management system can be made bespoke to your business, the greater value it will have, and the better it will be able to help you to provide the necessary services to your clients too.
For more tips and advice on implementing the best IP management software for your company or law firm, speak to Patrix today at: firstname.lastname@example.org.
As IP portfolios become more sophisticated, so too must the IP management systems and software put in place to support them. Benchmark your current approach with these ‘starters for five’:
- Can you access your portfolio via a single log-in?
If you need to switch between systems or double docket IP records, you are likely to be missing the portfolio oversight needed to make strategic decisions, and also making more work for you and your administrative teams in the process. While the thought of the work involved in transferring data or merging systems may be off putting today, it will save you time and money in the long run. To set yourself up properly for the future, your business needs an IP management solution that is also capable of integrating and coexisting with other systems (such as finance and document management). Only then will you get the complete overview you need to streamline workflows, reduce risk and report accurately on your (or your clients’) assets.
- Does it enable collaboration?
Why update the records yourself when your associates, outside counsel, clients and/or inventors to do it for you? Enabling direct access (at set access levels) for trusted third parties not only takes the workload off your team, but also reduces the sheer volume of correspondence involved in even simple IP tasks. While the idea of a paperless office may sound some way off for your business, today’s IP management software will enable you to reduce your paper trail via remote data access, e-filing and e-billing, and is flexible and secure enough to accommodate remote working, thereby improving efficiencies and self-sufficiencies.
- Has it streamlined your operations?
Automating processes is not only more secure (in that it reduces the likelihood of human error), but is also more efficient, leading to increased margins and bottom line profits. From a law firm perspective, it also helps to deliver to clients an increased level of service and at a better cost; few businesses today are happy to pay high fees for highly administrative tasks. The right IP software will help firms and IP departments put in place robust workflows to manage not only docketing and diary management, but also reporting tasks, document management and financial planning.
- Is your supplier visibly investing in product and service development?
The IP software market is divided between those suppliers who are able, willing and actively investing in ongoing market research and product development, versus those who perhaps just provide software as a bolt-on to their core business. Inevitably, the focus on improving and developing software within such businesses is less. So fast is technology evolving, it’s only a matter of time that such solutions slip behind the curve. Make sure you’ve chosen a solution that is backed by the necessary investment in R&D, and has the resources in place to deliver the maintenance, service and support you need to make the most of the system.
- Can you get the information you need when and how you need it?
The ability to run tailored reports is crucial if a business is to make informed decisions, but this requires all the data to be held accurately, and for reporting workflows to be put in place to meet the company’s strategic needs. It may be that you already have a sophisticated IP system in place, but that it’s just not been set up effectively or you haven’t had the chance to fully investigate or implement its reporting capabilities. If that’s the case, taking the time to step back to assess and introduce reports now will pay dividends in the future, whether you’re looking to run regular metrics on ROI, mine data for insight into potential vulnerabilities, track and clean errors in the records, or justify future budget needs.
For more tips and advice on implementing the best IP management software for your company or law firm, speak to Patrix today <email@example.com>. You can also find out about our upcoming training programmes (here) or access our how-to training for free on our YouTube channel.
If you’re using an online IP management platform, you’re sitting on an abundance of data. That data can tell you about much more than simply your portfolio’s size or geographical reach; it can also give you the insight needed to make registration and renewal decisions, to set budgets and measure ROI, and to fuel the success of your IP management or growth strategy.
IP data management has moved on considerably since the days when assets, deadlines and due dates were simply docketed on Excel spreadsheets. Today’s IP solutions harness technology to enable businesses and their advisors to manage IP portfolios more efficiently, automating processes to reduce risk, streamlining workflows to reduce administration, and providing sophisticated reporting tools to deliver greater insight into the portfolio as a whole.
IP heads, intra-company departments, C-suite, finance and other collaborative parties have come to expect and require real-time, intelligent and relevant information on their corporate IP portfolio, whether from their internal IP teams or external legal advisors.
They need access to the complete picture if they are to make informed choices about their IP portfolio, whether looking to implement a new registration project, design a renewal policy, establish a licensing program, set budgets, or otherwise manage the IP portfolio effectively and strategically.
To obtain the complete picture needed to drive those decisions, companies and their legal advisors need to maximize the capabilities of their IP management technology and the insight it can provide into their data. Where should they start?
Step 1: Get the right tools in place
It’s hard to focus on the end goal when you’ve still managing day-to-day administrative demands. Integrating the right technology into your operations, functions and communications will help to streamline and automate time-consuming administration, building efficiencies, minimizing cost and the risks of human error, and freeing up internal teams to work on more strategic tasks.
Is your IP department on top of its current and future workload? Do you have the right IP support system to accommodate the different needs of your clients, associates and other collaborative parties. Is your docketing and back office support really efficient? Does it provide the information that you want to distribute from your office? If not, perhaps it is time to upgrade your software (find out more).
Step 2: Optimize the technology
The task of keeping track of dates is the most important function of any IP support system, but if you’re simply using it for traditional docketing then you may not have the right system for your business. Today’s IP management software provides sophisticated and valuable capabilities, such as digital file checks, direct email, powerful report generation, automated letter and form production, financial tracking and invoicing, cost estimation, time registration and electronic document handling, as well as client relationship management (CRM) capabilities.
Ensure your IP management platform provides the reporting and capabilities you need to take your portfolio to the next level, and make sure your supplier provides you with the support you need to implement them into your daily workflows. Patrix for example provides a regular training schedule to help customers make the most of the technology, as well as how-to guides on our YouTube channel.
Step 3: Audit your data
Obtaining a clear picture of your current portfolio is crucial to informing your future IP strategy, but only if the information presented in your IP management system is complete and correct. Start by making sure you own what you think you own (e.g. by checking the chain of title is up to date) and by correcting any errors or omissions in your electronic records. Then take the time to rationalize those IP records to identify, for example, duplicate rights or rights that are being renewed despite not being used, as well as potential holes in protection or royalty agreements that aren’t actively maintained.
Regular portfolio reviews will help you not only to keep the data stored in your IP management system clean, but also provide the insight needed to ensure your IP assets evolve in line with your business strategy or budgetary goals.
Step 4: Fix your goals, measure success and repeat
The data held in your system is valuable on many fronts. Harnessing that knowledge will enable you to fully exploit your IP assets and to make informed decisions, whether you’re looking to get a better handle on renewal spending, identify unused assets that could be licensed or sold to generate revenue, prepare for potential conflict in a core market or geography, or prepare your company for M&A.
Putting the strategy and workflows in place now will provide you with the tools and information you need to prepare such projects to succeed. Find out if your current system measures up: ‘Are you making the most of your assets? 5 questions to ask about your IP management software’.
[CTA] For further insight and advice on implementing the best IP management software for your company or law firm, speak to Patrix today